TJW Direct Logistics

Privacy policy

Before publication: review this template and replace all placeholders. It is a practical starting point, not formal legal advice.

Last updated: 21 June 2026

1. Who we are

TJW Direct Logistics provides courier and logistics services. Our contact email is [EMAIL ADDRESS]. Our registered address is [REGISTERED ADDRESS].

2. Information we collect

When you contact us or book a delivery, we may collect names, telephone numbers, email addresses, collection and delivery addresses, package details, invoice information and correspondence relating to the service.

3. Why we use it

We use personal information to respond to enquiries, provide quotations, arrange and complete deliveries, communicate progress, maintain business records, issue invoices and comply with legal obligations.

4. Lawful basis

We generally process information because it is necessary to take steps before entering a contract, perform a contract, comply with a legal obligation or pursue our legitimate business interests.

5. Sharing information

We only share information where needed to deliver the service, operate the business or meet legal requirements. This may include customers, collection and delivery contacts, professional advisers, payment providers and public authorities where legally required.

6. Retention and security

We keep information only for as long as reasonably necessary for service delivery, accounting, insurance, dispute management and legal compliance. We use proportionate measures to protect it.

7. Your rights

Depending on the circumstances, you may have rights to access, correct, restrict, object to or request deletion of your personal information. You may also complain to the UK Information Commissioner’s Office.

8. Cookies

This website does not intentionally set non-essential tracking cookies in its supplied form. This statement must be updated if analytics, advertising or embedded third-party services are later added.

9. Contact

For privacy questions, email [EMAIL ADDRESS].